Shipments to countries outside of the U.S. and North America are subject to special requirements and regulations. To request information about shipping to your country, contact us at: firstname.lastname@example.org. All international customs fees, duties, and taxes are the responsibility of the recipient.
Discrepancies in shipments should be reported within 3 days of receipt. Packages damaged in transit should be refused and not accepted; contact us and we will re-ship your order. If you discover any concealed (hidden) shipping damage or missing items after opening your shipment, please save the shipping box and call us so that we can file a claim with the freight package service in order to credit you or replace the item.