Return Information

If you are dissatisfied with your order for any reason, you can return your items for a prompt refund or exchange. You must notify us within 30 days of shipment for any returns. Refunds for items returned within thirty days of the purchase date will be credited in the same form as the original payment type. The original shipping and handling charges are not refundable unless your return is a result of our error. Shipping arrangements for returns must be made by the customer. **See "Warranty Policy" for problems covered under factory warranties.

**Returns must be in manufacturer's original packaging, in saleable condition and with all manuals and accessories. There may be a restocking fee if the item was a special order item.

TO RETURN A PRODUCT, CALL 888-765-3371 or 310-660-0140 between 8 am and 5 pm Pacific Time to get a Return Material Authorization (RMA) #. All returns MUST be accompanied by the RMA #; an RMA # is valid for thirty days.


All warranties are manufacturer warranties. Seller shall not be liable for any injury, loss or damage, direct or inconsequential, arising out of the use of or inability to use the product. Warranties by the manufacturer are the sole responsibility of the provider.


Smart & nice folks are our special sauce

This is Mario. He is stellar, in general, but also he’ll treat you stellar, with kindness, technical wisdom, and urgency. When you call us, Mario, or another stellar human person, will pick up and treat you like the super star you are. Mon-Fri 8am-5pm PST.