Frequently Asked Questions
What industries does Stellar serve?
Electronics Manufacturing and EMS
Solder materials and equipment ensure consistent yields, reduce rework, and maintain throughput in various production volumes.
Aerospace and Military Compliance
Lead and lead-free materials with documentation and traceability support mission-critical assemblies requiring utmost reliability.
Automotive and Medical Applications
Materials designed for thermal cycling durability and clean,regulated processes meet stringent automotive and medical standards.
Hobbyists and Advanced Packaging
Professional-grade materials and tools support small-scale makers and precision semiconductor packaging needs.
What types of solder, equipment, and other consumables does Stellar carry?
Our distribution portfolio includes a comprehensive range and variety. We offer leaded, lead-free, rosin-core, no-clean, water -soluble, and specialty alloys. We supply flux, solder paste, wick, cleaners and more for optimized processing. We stock soldering equipment, hand tools, and safety supplies for assembly needs.
How is Stellar compliant with standards, documentation, and controlled programs?
We support commercial, high-reliability, and R& D environments by actively maintaining ISO 9001 and AS9120 certification for quality standard. Many items are RoHS compliant; our solder materials meet IPC standards like J-STD-004, J-STD-005, J-STD-006, and MIL-SPEC alloys for defense and aerospace needs. We collaborate with ITAR-compliant suppliers and provide Certificates of Conformance (CoC), Analysis (CoA), and Safety Data Sheets (SDS) for traceability and audits.
Does Stellar offer samples or demos?
Shop with confidence—we want you to love what you buy. That’s why many of our vendor partners offer samples or demos. Contact us to explore your options with peace of mind before purchasing.
Do I need an account to order?
No; guest checkout is available. Sign up for a FREE SuperStar membership to view your order history, status and tracking updates, and get a further automatic 1% discount off all web orders!
What items are eligible for Select Free Shipping?
Items that qualify for Select Free Shipping are marked on their product pages. Look for the Select Free Shipping designation when shopping.
Will I pay shipping charges if only some items in my order qualify for Select Free Shipping?
Yes, shipping charges will apply to items that are not eligible for Select Free Shipping in your order.
Can Stellar ship internationally?
Some items may be eligible; contact us.
Does Select Free Shipping apply internationally?
Select Free Shipping is only available for shipping locations within the 50 United States + territories. International shipments are subject to different terms.
What forms of payment does Stellar accept?
All major credit cards, PayPal, purchase orders (must be approved), ACH.
What should I do if there's a discrepancy or damage in my shipment?
Report any discrepancies within 3 days of receipt. If a package is damaged in transit, refuse the delivery and contact us immediately. For concealed damage, save the shipping box and contact us to file a claim.
Still have a question? Contact us!!
We’re here to help—contact us by email or give us a call, and our team will be happy to assist you.
Better Pricing Starts with a Conversation.
This is Alex. He’s stellar—not just in general, but in the way he helps you get exactly what you need, with kindness, technical wisdom, and urgency. When you call us, Alex (or another stellar human) will pick up, treat you like the superstar you are, and make sure you get the best options—including better pricing when you order through our team, Mon-Fri, 8am-5pm PST. Or email us anytime for a response the next business day.