Frequently Asked Questions
What items are eligible for Select Free Shipping?
Items that qualify for Select Free Shipping are marked on their product pages. Look for the Select Free Shipping designation when shopping.
Will I pay shipping charges if only some items in my order qualify for Select Free Shipping?
Yes, shipping charges will apply to items that are not eligible for Select Free Shipping in your order.
Does Select Free Shipping apply internationally?
Select Free Shipping is only available for shipping locations within the 50 United States. International shipments are subject to different terms.
What should I do if there's a discrepancy or damage in my shipment?
Report any discrepancies within 3 days of receipt. If a package is damaged in transit, refuse the delivery and contact us immediately. For concealed damage, save the shipping box and contact us to file a claim.
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Better Pricing Starts with a Conversation.
This is Alex. He’s stellar—not just in general, but in the way he helps you get exactly what you need, with kindness, technical wisdom, and urgency. When you call us, Alex (or another stellar human) will pick up, treat you like the superstar you are, and make sure you get the best options—including better pricing when you order through our team, Mon-Fri, 8am-5pm PST. Or email us anytime for a response the next business day.